The recent issues the Electricity Company of Ghana is having with prepaid meters, according to Vice-President of IMANI-Africa Bright Simons, are proof that the government shouldn't put all of its eggs in one basket.

He remarked that maintaining all services on one card will cause issues should technical difficulties arise in a tweet on September 30, 2022.

By the way, he added, the ECG software issues serve as a lesson to Ghanaian authorities to THINK CRITICALLY as they continue to promote the misguided notion of consolidating all municipal services into a single Ghana Card database.

The nation will shut down if a zero-day or ransomware exploit is used!"

For the past three days, consumers have been left stranded due to technical hitches the Electricity Company of Ghana is facing.

This has led to the disruption of the activities of both households and businesses.

Scores of customers have been spotted at various ECG retail shops in a bid to buy prepaid electricity.

The Public Utility Regulatory Commission(PURC) has assured customers that the commission is working closely with the Electricity Company of Ghana(ECG) to resolve utility service struggles.

The ECG announced on Thursday, September 29, 2022, that it is facing a technical challenge that has affected its prepaid metering systems. The electricity service provider said the challenge has interrupted the purchase of electricity credit.

The PURC, in a statement also issued on Thursday, said that the commission has noticed the concerns raised regarding vending problems and promised to work with the ECG to find a quick resolution to the matter.

"The Public Utilities Regulatory Commission(PURC) has noticed with concern, challenges experienced in vending, by consumers on ECash and PNS Metering Systems of the Electricity Company of Ghana(ECG). The Commission is closely monitoring the situation and in full discussions with the service provider to address the issues," the statement read.

"The Commission wishes to assure all affected customers of its commitment to ensuring the delivery of a safe and reliable utility service provision and to have the issue resolved quickly," it added.