Consolidated Bank Ghana (CBG) has reaffirmed its dedication to collaborating with the Bank of Ghana to reinstate its temporarily suspended foreign exchange trading license.

“We believe the concerns raised in the notice can be swiftly resolved and are committed to working closely with the Bank of Ghana to ensure compliance,” the CBG said in a statement issued to the Ghana News Agency on Thursday.

The CBG stated: “We want to reassure our valued customers that this suspension does not impact CBG’s normal banking operations. Except for foreign exchange products and services, all our branches and digital platforms will continue providing customers with our full range of services.

“We fully expect to restore foreign exchange products after our engagement with the Bank of Ghana or on expiry of the suspension period.”

“We apologise unreservedly for any inconvenience this situation may have caused and reaffirm our dedication to maintaining the highest standards of operational compliance across all aspects of our business.”

The CBG added that it valued its stakeholders and remained committed to providing them with “a simple, secure and differentiated banking experience”.

The Bank of Ghana is temporarily suspending the foreign exchange trading license of Consolidated Bank Ghana, effective from November 26, 2024, for a period of one month, due to violations of Section 11(2) of the Foreign Exchange Act, 2006 (Act 723).