MTN Ghana will phase out the use of scratch cards introduced in 2020 starting from June 30, 2024.

This means that customers holding unused MTN scratch cards will not be able to recharge them after July 1, 2024.

In a statement released on Thursday, May 23, 2024, Samuel Addo, Chief Sales and Distribution Officer, mentioned that customers can redeem the value of their scratch cards through Credit transfer at any MTN Customer Experience Centre.

The company's decision aligns with MTN's strategy to lead digital solutions in Ghana and beyond, in line with the Government of Ghana's digitalization agenda.

Mr Addo also highlighted that phasing out scratch cards is part of their efforts to protect the environment, encourage digital usage among customers, and enhance customer service delivery efficiency.

“The phasing out of the scratch cards is one of the avenues to help us protect the environment, empower customers to drive digital usage and make customer service delivery more efficient”.

In a statement, MTN encouraged customers to continue using existing digital channels including MoMo, Ayoba and myMTN app to recharge.

“As part of our commitment towards a clean environment, customers enjoy 50% bonus on all recharges done via Mobile Money.”