Starting from December 1, 2023, Mobile Money (MoMo) agents across Ghana will implement a temporary measure, limiting cash withdrawals to a maximum of GH¢1,000 per transaction.

This decision aims to secure fair compensation for their services and was jointly announced by four MoMo Associations: the Northern MoMo Agents Association of Ghana (NOMAAG), the Mobile Money Advocacy Group (MOMAG), the Mobile Money Agents Association Ghana (MMAAG), and the ABAG.

"Our goal is to ensure fair compensation for the dedicated agents. During this period, we will continue to actively engage with service providers to address the commission review concerns raised," a part of the statement read.

The unions threatened to take further actions should there be no favourable adjustment within a month.

"We urge you to join us in mobilizing support for fair compensation to Mobile Money Agents. Your cooperation and solidarity are pivotal in ensuring the sustainability of MobileMoney services in Ghana," the statement concluded.

MOMO-AGENTS-RELEASE-2023Download