Actress Joselyn Dumas has opened up about how she was allegedly defrauded in a mobile money scam that drained her account.

In a video she shared on her social media platforms on March 17, 2026, she detailed how the incident occurred, revealing that a significant sum was taken from her MTN Ghana mobile money wallet.

She explained that the ordeal started when she reached out to someone she believed to be a representative of DStv Ghana to upgrade her subscription.

According to her, the person sounded courteous and convincing during their interaction and later forwarded a link, instructing her to input her decoder details along with her PIN.

Joselyn said she initially had doubts, but the individual reassured her, insisting there were technical challenges on their end and that they needed to complete part of the process themselves.

She noted that the person later sent another link and rushed her to input her mobile money code within a very limited time, guiding her through further steps.

Moments later, she realised her account had been completely emptied.

She further revealed that the scammer used her PIN and phone number to access her mobile money app, where they registered her for a service called XtraCash, which offers short-term loans, took a loan in her name, and withdrew the money.

She added that after she regained access to her account and deposited funds, deductions were made by MTN Ghana to repay the loan that had been taken without her knowledge.

“As soon as I said to him that was my number, I felt a vibration on my phone. All my money was emptied. In the process of talking to me as well, because he had my PIN and my number, he was able to get into my MoMo app, and he signed me up for something called XtraPay. I deposited money to send to somebody, and that money was also used to pay the loan,” she narrated.

She used the incident to caution the public, advising people to stay vigilant, avoid sharing their mobile money PINs, and be wary of suspicious links or requests.

Joselyn also called on DStv Ghana to take action, emphasising the importance of stronger security measures to protect customers from similar fraud.

The Economic and Organised Crime Office (EOCO) has warned the public to be on the lookout for fraudsters and romance scammers.

EOCO explained that these scammers often appear perfect and move quickly with their emotions, making them seem genuine. They also tend to always have excuses for why they can’t meet in person.

“Do you know the red flags to look out for when dealing with a fraud boy, Sakawa boy or a romance scammer? Romance Fraud is a Crime, Your mind for Dey. Report Sakawa on the following numbers: 0800- 910 910 or 0547- 419 419,” EOCO posted on its Facebook page.

Too good to be true: they seem perfect and move fast emotionally.

Excuses not to meet. Always have a reason why they can’t meet in person or a video call.

Emotional manipulation. They profess love quickly and create a sense of urgency or dependency.

Request for money: they ask for help due to a sudden emergency, medical bill or travel expense.

Inconsistent stories: Details about their life don’t quite add up.

The Economic and Organised Crime Office (EOCO) has warned the public to be on the lookout for fraudsters and romance scammers.

EOCO explained that these scammers often appear perfect and move quickly with their emotions, making them seem genuine. They also tend to always have excuses for why they can’t meet in person.

“Do you know the red flags to look out for when dealing with a fraud boy, Sakawa boy or a romance scammer? Romance Fraud is a Crime, Your mind for Dey. Report Sakawa on the following numbers: 0800- 910 910 or 0547- 419 419,” EOCO posted on its Facebook page.

Too good to be true: they seem perfect and move fast emotionally.

Excuses not to meet. Always have a reason why they can’t meet in person or a video call.

Emotional manipulation. They profess love quickly and create a sense of urgency or dependency.

Request for money: they ask for help due to a sudden emergency, medical bill or travel expense.

The Economic and Organised Crime Office (EOCO) has warned the public to be on the lookout for fraudsters and romance scammers.

EOCO explained that these scammers often appear perfect and move quickly with their emotions, making them seem genuine. They also tend to always have excuses for why they can’t meet in person.

“Do you know the red flags to look out for when dealing with a fraud boy, Sakawa boy or a romance scammer? Romance Fraud is a Crime, Your mind for Dey. Report Sakawa on the following numbers: 0800- 910 910 or 0547- 419 419,” EOCO posted on its Facebook page.

Too good to be true: they seem perfect and move fast emotionally.

Excuses not to meet. Always have a reason why they can’t meet in person or a video call.

Emotional manipulation. They profess love quickly and create a sense of urgency or dependency.

Request for money: they ask for help due to a sudden emergency, medical bill or travel expense.