Commencing June 30, 2024, MTN Ghana will gradually phase out the use of scratch cards introduced in 2020.

As of July 1, 2024, customers will no longer have the option to utilize these cards for recharging their accounts.

In a statement issued on May 23, 2024, Chief Sales and Distribution Officer Samuel Addo clarified that customers can still redeem the value of their scratch cards at any MTN Customer Experience Centre through credit transfer.

This decision is in line with MTN's commitment to spearhead digital solutions in Ghana and is aligned with the government's objectives for digitalization.

Mr. Addo emphasized that discontinuing scratch cards will contribute to environmental conservation, promote digital utilization, and enhance customer service efficiency.