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ECG extends working hours weekend over prepaid vending challenges

30th September 2022 5:41:22 PM

1 min read

The Electricity Company of Ghana (ECG) has announced that all district offices around the nation will extend their business hours this weekend.

This comes after the technical issue preventing the seamless delivery of service to prepaid clients in several operational areas of the nation.

The state-power distributor announced in a statement that its district offices will be open on Saturday, October 1, and Sunday, October 2, 2022, from 9:00 am to 4:00 pm.

The statement concluded, "The Electricity Company of Ghana wishes to once again reassure our cherished customers that our staff is working diligently to correct the anomaly and ensure a smooth service provision.

Some ECG customers are unable to top-up electric power credit on prepaid metres for the past three days.

The problem which started on Monday is yet to be fixed.

The technical challenge has affected customers in 10 operational regional areas of the ECG in Volta, Kumasi, Accra, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw, and Tafo.