Network subscribers who thronged the MTN office at Achimota Mall in Accra to register their SIM cards on Monday morning were unable to so.
The office of the telecommunication giant remained closed as at 10am.
Hundreds of subscribers whose SIM cards have been deactivated gathered in front of the office to register their SIMS in order to make and receive calls, as well as access data and SIM services.
With no sign of reopening, some subscribers had no other choice but to leave the office to their various destinations.
MTN has deactivated the SIM cards of over 5 million subscribers.
As of November 26, 22,112,943 MTN Ghana subscribers had successfully linked their Ghana card to their SIM cards (Stage 1), while 16,411,794 had successfully completed the bio-capture phase (Stage 2).
On December 1, 2022, the National Communications Authority (NCA) deactivated the SIM cards of subscribers who had linked their Ghana card to their SIM cards but had failed to complete the biometric data registration.
According to the Ministry of Communications, these SIMs have been blocked because these individuals have deliberately refused to register their SIM cards despite having the Ghana card.
Meanwhile, the NCA has revealed that persons who have not commenced the process of registering their SIMS or do not have the Ghana card will not have their SIM cards deactivated.
Source: The Independent Ghana