The Electricity Company of Ghana (ECG) has urged customers using Nuri Prepayment Meters to purchase sufficient top-up credit to last at least one month as it embarks on a mandatory upgrade of its Standard Transfer Specifications (STS) metering systems.

In a public announcement, ECG explained that the upgrade, which includes the Nuri Prepayment system, is necessary to ensure uninterrupted vending services. Customers are advised to stock up on prepaid credits to avoid potential disruptions during the process.

"Please buy enough top-up credit that will last for at least one month in order not to experience vending disruptions that might arise out of the ongoing Nuri meter upgrading exercise," the statement read.

The company encouraged customers to reach out for immediate upgrades and assistance by contacting ECG’s call center on 0302 611611 or through its official social media platforms (@ECGghOfficial).

ECG assured customers that the STS upgrade is a crucial step in improving the functionality of its metering systems, emphasizing the importance of timely compliance.

"Please note that this is a crucially mandatory STS upgrade designed to ensure uninterrupted vending service," the statement concluded.