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9th August 2023 10:37:33 AM
1 min readBy: Phoebe Martekie Doku

Ride-hailing App, Uber has added an audio-recording feature that empowers both riders and drivers to capture audio during a trip.
The emergency button feature has become necessary in order for the company to monitor both drivers and riders during trips.The new feature is also aimed at ensuring the well-being of both drivers and riders .
This recording can serve as valuable evidence should any incident occur. If a situation arises, the involved party can utilize the audio recording to support their report.
Should you ever feel concerned for your safety during a trip, you now have the option to record audio using the safety toolkit within the latest version of the Uber app.
This recording can be shared with the Uber Support team if you choose to do so.
Rest assured, your privacy remains a priority. The audio recording will only be examined if you explicitly request the Uber Support team's review.
All audio recordings are encrypted and stored securely on your device. Neither you nor your driver will have access to these recordings.
In recent times incidents such as robberies, accidents, and altercations have been reported, often involving drivers and riders.
With the introduction of this feature, Uber is taking a proactive stance to address and mitigate these challenges.
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