Deputy Minister-Designate for Energy and Green Transition, Richard Gyan-Mensah, has underscored the role of technology in addressing inefficiencies at the Electricity Company of Ghana (ECG).

During his vetting before Parliament’s Appointments Committee on Tuesday, February 25, 2025, he highlighted the need for advanced digital systems to improve ECG’s revenue collection, billing processes, and metering systems.

According to Gyan-Mensah, excessive human involvement in ECG’s operations has contributed to recurring challenges. He advocated for increased automation to streamline processes and enhance efficiency.

“I strongly support the view that technology should be employed to at least minimize human interferences in our processes.

“I believe that once this is done, some of the challenges confronting ECG can be resolved,” he stated.

His comments come amid growing concerns over ECG’s operational setbacks, particularly in revenue management and service delivery.

By pushing for modernization, Gyan-Mensah aims to support broader efforts to create a more efficient and financially sustainable power distribution network in Ghana.

If approved for the role, he is expected to prioritize technological advancements in the energy sector to ensure reliability and transparency.