The Electricity Company of Ghana (ECG) has issued a warning to customers, advising them against making payments to specific mobile money accounts falsely claiming association with ECG services.ECG management disclosed that certain individuals have been reaching out to customers, requesting payments to a designated MoMo number under the guise of facilitating access to ECG services.In response to this issue, ECG released a disclaimer on Thursday, February 22, 2024, urging customers to disregard such calls.

The organization emphasized that it does not require payments for its services through phone transactions.

"The attention of the Electricity Company Ghana (ECG) has been drawn to activities of fraudsters who call ECG customers in the name of ECG to make payments to certain mobile money accounts to access

"Customers should please note that ECG does not demand payments for services through phone calls. Customers are strongly advised," parts of the disclaimer added.

ECG explicitly cautioned customers against responding to these solicitations and strongly recommended making payments exclusively through the official ECG Power app or the provided short code.

Concurrently, ECG management is actively addressing the situation and encourages customers to report any such incidents to the nearest security agency or ECG office for appropriate action.

Attached is the full statement