14th August 2023 6:08:42 PM
2 mins readQuick Credit Investment and Micro-Credit Limited, a prominent firm specializing in offering loans to clients with associated interest rates, has been singled out for allegedly contravening the provisions of the Data Protection Act of 2012.The catalyst for the commission's intervention stems from a customer's formal grievance about privacy infringements attributed to the company.
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Specifically, the focal point of concern revolves around the company's alleged practice of disclosing the identities of customers who have defaulted on their loans to the general public, a breach explicitly prohibited by the Data Protection Act 2012 (Act 843).In response to the allegations, the Data Protection Commission engaged with representatives from Quick Credit Investment and Micro-Credit Limited.
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The Commission has directed the company to make itself available for a meeting no later than the end of the working day on Monday, in order to address these allegations and explore potential remedies.During a press briefing, Quinton Akrobeto, the Director for Regulatory and Compliance at the Data Protection Commission, emphasized the gravity of the situation.
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He disclosed that a complaint concerning the company's illicit practices was brought to the Commission's attention by a lawyer acting on behalf of one of the company's clients."We are expecting them [the company officials] at the Police Headquarters for further questioning. We received a complaint about their non-compliance and how they are mishandling personal data related to their customers.
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We received this complaint from a lawyer representing one of their clients, and it's based on this complaint that we have taken action."Mr. Akrobeto elucidated further, stating, "What these companies are doing is subjecting their customers to harassment by visiting their homes and places of worship, and making public their indebtedness, thereby violating their right to privacy.
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"Additionally, authorities have taken into custody officials from two other companies on suspicion of potential privacy breaches.
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