Residents of Kanvili Kpawmo in the Sagnarigu Municipality are grappling with a prolonged water shortage, as the Ghana Water Company Limited (GWCL) has failed to restore supply for over three months.

Despite the absence of running water, households continue to receive monthly bills, a situation that has fueled widespread frustration within the community.

Locals recall that the last time tap water flowed was on December 14, 2024. Since then, they have been left with no choice but to depend on expensive private water tankers and sachet water, driving up their living costs and raising health concerns.

Expressing his frustration, one resident remarked,“It’s unacceptable that we’re being billed for a service we’re not receiving. GWCL seems more interested in collecting revenue than ensuring we have access to clean water”.

The problem is not unique to Kanvili Kpawmo, as similar complaints have emerged from other affected communities, further highlighting GWCL’s inefficiencies.

Community member Lazarus Avonsige emphasized the growing dissatisfaction, stating,“The situation has eroded trust in GWCL’s commitment to serving the public.”Residents are now calling for an immediate resolution, demanding the restoration of water supply and a fair billing system that accurately reflects consumption.

They are also urging regulatory authorities to intervene and hold GWCL accountable.