Goil Plc has launched an investigation into allegations of fuel pump tampering at its Atimpoku branch in the Eastern Region. The investigation follows the circulation of a viral video on social media, which has sparked public concern over the integrity of fuel dispensing at the station.

The video, shared by journalist Okatakyie Afrifa-Mensah, claims that attendants at the Goil service station in Atimpoku were deliberately shortchanging customers by dispensing far less fuel than what was paid for. According to Afrifa-Mensah, the fuel pumps had been manipulated to give customers less fuel than indicated on the dispenser.

To support his claims, Afrifa-Mensah requested 10 litres of fuel to be pumped into a calibrated container. Upon inspection, he observed that the fuel level was far below the expected 10-litre mark.

"If you buy 10 litres of fuel, this is where it should get to. But look at where the 10-litre mark on the board reached—it’s theft on a massive scale," he stated. He further added, "This isn’t even 5 litres. If you buy fuel worth GH¢1,000, they’re actually giving you less than GH¢500 worth of fuel."

In response, Goil Plc expressed strong disapproval of such practices and reaffirmed its commitment to transparency and maintaining high standards of service. The company released a statement on Monday, October 14, emphasizing that it takes the allegations seriously and has initiated a thorough investigation to uncover the facts.

“The attention of Goil Plc has been drawn to an alleged fuel pump tampering at the Atimpoku Goil Service Station circulating on social media platforms,” the statement read. “The company frowns upon such practices. We therefore take such allegations seriously and have launched a thorough investigation into the matter.”

Goil assured the public that it remains committed to ensuring the reliability of its services and maintaining customer trust. The company is expected to provide updates as the investigation progresses.