Electricity Company of Ghana (ECG) has issued a warning to the public regarding unauthorised payment authorization prompts appearing on their phones.

These prompts, which may appear randomly, falsely claim that customers owe a debt to ECG and request payment authorization.

During an interview on Peace FM's Kokrokoo morning show with Kwame Sefa Kaye on January 5, 2024, the Managing Director of the Electricity Company of Ghana, Mr Samuel Dubik Mahama, called on the vigilance of the general public against some fraudulent persons who have 'adopted' MTN services to defraud innocent customers.

"I urge the general public to remain vigilant, as fraudulent individuals have been exploiting MTN services to send unauthorised payment authorization prompts to people's phones, falsely claiming to settle debts owed to ECG.

It's crucial to note that this is not how ECG operates, and we do not engage in such practices. Please stay alert, as some individuals have already fallen victim to these schemes and suffered as a result", he said while addressing the grievances of some listeners as Sefa Kaye read it out to him.

The only reason you should approve such prompts on your phone is when you initiate such a payment process on your phone, Mr Mahama added.