The Electricity Company of Ghana (ECG) has announced that it will replace old meters with Smart MMS-compliant prepaid meters across Greater Accra and Eastern Region.

The exercise is scheduled to take place from 2nd to 30th September covering key operational districts; Makola, Teshie, Legon, Roman Ridge, Kwabenya, Mampong, Dodowa, and Adentan.

The 250,000 prepaid meters will provide convenience and flexibility to customers as they will be able to top up their credits using the ECG Power App or through a short code (*226#), in managing electricity consumption.The upgrade is part of the ECG's Loss Reduction Project (LRP), aimed at minimizing technical and commercial losses while enhancing overall operational efficiency.

Speaking to the media on Monday, August 26, the ECG’s Director of Communications, William Boateng, explained that the initiative to replace outdated meters is a response to significant shortfalls in revenue collection by the company.Mr Boateng attributed the company’s loss to the failure of malfunctioning of old meters to communicate correctly with the company’s servers.

He indicated that the incoming operation is a directive by the Public Utilities and Regulatory Commission (PURC), to enhance service delivery, address the ongoing challenges associated with obsolete meters and others.

He mentioned that the revenue shortfall, experienced during July and August 2024, resulted from difficulties in accurately recording customer consumption due to outdated metering systems.The ECG’s Director of Communications as customers start repaying their overdue amounts in installments.“These are meters that have run their due course. They were not working accurately and needed to be replaced. Once the replacement was completed, we expect the situation to stabilise, thereby improving the company’s revenue fortunes,” Mr Boateng stated.