The Electricity Company of Ghana (ECG) has disclosed that its offices will remain closed on Monday, December 25, 2023, Tuesday, December 26, 2023, and Monday, January 1, 2024, in line with the Christmas and New Year holidays.

In light of this, the ECG has advised customers to ensure they have an ample supply of electricity credits to sustain them through the festive season, emphasizing that credit purchases may be unavailable at its offices during the specified period.

While the physical offices will be closed, the ECG reassured customers that they can still access services through digital platforms, including the ECG mobile app, website, and the ECG call centre.

The ECG further urged customers to use electricity responsibly and report any faults or emergencies through the provided toll-free numbers.

Wishing everyone a Merry Christmas and a Happy New Year, the ECG encourages its customers to make preparations to avoid any inconveniences during the holiday closure.