The Electricity Company of Ghana (ECG) has called on customers utilizing the CLOU prepayment Metering System's server to purchase sufficient credit to cover the period from January 25 to 26. The announcement comes as part of the ECG's plans to undertake emergency maintenance works on the CLOU Prepayment Metering System's server.

A notice to customers, as cited by 3news.com, stated, "The Electricity Company of Ghana will undertake emergency maintenance works on the CLOU Prepayment Metering System's server…All CLOU prepaid customers are therefore being advised to purchase enough credit that will last for the period of the downtime."

The ECG expressed regret for any inconvenience caused to affected customers during the maintenance period.

The move has been prompted by the need for repair works on the CLOU system, and the ECG is proactively advising prepaid customers to ensure they have adequate credit to avoid any disruption in their electricity supply.

The announcement comes amidst customer complaints across various parts of the country regarding erratic power supply, impacting business operations. While government officials have consistently denied the return of 'Dumsor,' the intermittent power situation continues to be a concern for consumers.

The ECG's proactive approach to communicate and advise customers on the impending maintenance works reflects the utility company's commitment to transparency and customer satisfaction. As the scheduled maintenance takes place, customers are encouraged to comply with the advisory to minimize any inconvenience during the specified period.

The ECG's initiative to address potential disruptions through planned maintenance aligns with efforts to maintain the reliability and efficiency of the power distribution system, ultimately contributing to a stable electricity supply for consumers across the region.