Beginning April 7, the Northern Electricity Distribution Company Ltd (NEDCo) will launch a comprehensive revenue mobilisation and loss control exercise across all its operational zones.

This large-scale operation is geared toward recovering unpaid bills and tackling power theft, with a focus on both private and public customers who owe arrears. Only a few critical institutions will be exempted from the exercise.

As part of the initiative, NEDCo will also clamp down on illegal and unauthorized electricity connections.

The company has issued a strong warning that individuals found engaging in such activities will face legal prosecution. Special security measures have been put in place to ensure offenders are arrested and dealt with appropriately.

To enable full staff involvement—including senior management NEDCo has temporarily shut down its Head Office and Area Offices for the duration of the exercise.

Despite this, customer service centres, zonal offices, and third-party vendors will remain open to assist with services such as reconnections and general inquiries.

Customers with outstanding bills are encouraged to clear their debts immediately to avoid disconnection and the added cost of reconnection. NEDCo has also urged those involved in illegal connections to desist or risk facing legal action.

The company reassured the public that ongoing court cases against power theft suspects will continue as planned and will not be affected by the new operation.

To ensure smooth execution, NEDCo says it has engaged traditional and religious leaders, including prominent Palaces and Mosques, who have pledged their support.

Speaking on the upcoming exercise, Maxwell K. Kotoka, NEDCo’s Manager of Corporate Communications, called for public cooperation: “We can only serve you well when you use power decently and pay for same,” he said.

This effort is part of NEDCo’s broader strategy to strengthen efficiency and maintain reliable power distribution across its coverage areas.