The Electricity Company of Ghana (ECG) has attributed the intermittent power outages, commonly referred to as 'dumsor,' occurring between 7 p.m and 11 p.m., to blown fuses in transformers.

According to a statement released by ECG, 630 distribution transformers in various communities across their operational areas have been identified as operating at full capacity due to heightened demand.

The statement explains, “This situation may result in blown fuses and broken conductors causing outages, especially during the peak load period (7 p.m.–11 p.m.) in the affected areas.

“However, we wish to assure our customers that transformer upgrading and new projects are ongoing to relieve these transformers to ensure a more reliable power supply.

Customers residing in the listed communities/localities are urged to promptly report any localized outages or voltage fluctuations to the ECG call center at 0302-611611 (also available on WhatsApp).

“Customers within the underlisted communities/localities are therefore advised to report any localised outage or voltage fluctuations to the ECG call center on 0302-611611 (also available on WhatsApp) or reach us on our social media handles via ECGghOfficial (Facebook, Twitter, and Instagram) for prompt rectification," it added.Additionally, they can contact ECG via their social media handles at ECGghOfficial (Facebook, Twitter, and Instagram) for swift resolution, as indicated in segments of the statement.