The Chief Executive Officer of MTN Ghana, Stephen Blewett, has shared a fascinating and eye-opening story about an encounter with a fraudster, underscoring the company’s ongoing efforts to combat fraud and protect its users.

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Reflecting on his first year in office, the CEO recounted a personal experience where, in his first month, he received a call from a scammer claiming that he had made a transfer. The fraudster attempted to manipulate him into believing the transaction was legitimate. Rather than hanging up immediately, the CEO decided to keep the scammer on the phone for about 15 minutes, hoping to prevent the fraudster from targeting someone else.

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“I decided to keep him on the phone for about 15 minutes, hoping that by doing so, he wouldn’t scam someone else,” the CEO explained, adding that the fraudster eventually hung up when he revealed his true identity as the CEO of MTN.

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The encounter, which the CEO described as a reminder to remain vigilant, has fueled MTN's commitment to enhancing its fraud prevention measures. He emphasized, “We are constantly asking ourselves how we can improve. We are applying the same customer-first mentality to tackle these issues and are exploring better solutions for our users.”

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This experience has spurred the company to continue strengthening its measures against MoMo fraud and other scams, ensuring customers remain protected as they use the service. The CEO’s response to the incident reflects MTN’s dedication to constantly improving its services and safety features to safeguard the interests of its subscribers.

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As MTN continues to innovate and improve, the CEO reassured the public that the company is determined to fight against fraudulent activities and keep its users safe from scams in the ever-evolving digital space.

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