The Chamber of Telecommunications lamented how expensive the sim registration process was.

Ken Ashigbey, the Chief Executive of the Ghana Telecommunications Chamber, claims that in order to help with SIM registration, telecommunications businesses have had to hire extra staff members and devices.

"There are development expenditures that went into being able to put our systems in place to coordinate with the NCA's systems to be able to complete the verifications, and there is an app we use that we pay for," he stated in remarks made on the eve of the launch of the Mobile Industry Transparency Initiative, 2021.

Prior to the policy's implementation, the majority of our agents performed registration using feature phones; however, in order for them to do so now, we require smartphones, therefore it was quite expensive to be able to do that.

“Then you have to recruit extra people needed to be able to do the exercise and we had to pay those people that we recruited and that is cost. The collaboration between the NCA and NIA needs to be stronger. We need to collaborate a lot more so that the verification processes will be tighter.”

Ashigbey added that when the NCA and NIA are able to collaborate effectively when anyone is “on the database, I don’t need to hold my card to be able to register.”

He, therefore, called on the NCA, the Ministry of Communications to hasten the process to end the registration and also make room for persons who are yet to register their SIM cards.