Following the national SIM re-registration exercise, MTN Ghana has reconnected 1,954,295 SIM cards that had been cut off.

3,804,940 SIMs are now left that are not connected. 5,759,235 users were dropped by MTN Ghana in November 2022.

Once the affected subscribers had finished their biometric capture, the connection was restored.

The National Communications Authority (NCA), in a letter dated March 20, 2023, instructed all operators to disconnect any numbers that had not finished their Stage 2 registration (the biometric capture) by March 31, 2023.

In response to that, MTN Ghana disconnected an additional 37,146 SIMs in March 2023, bringing the total disconnected SIMs per the regulatory directive to 5,796,381.

The NCA in a subsequent letter dated April 13, 2023, further directed that, all disconnected SIMs should be delinked from the SIM registration database effective April 17, 2023.

Consequently, 3,842,086 of the disconnected SIMs have been delinked from the SIM registration database.

MTN Ghana explained that it is committed to the national SIM re-registration exercise and will continue to deploy resources and work with the regulator to accelerate SIM re-registration for all subscribers.