Applicants facing emergency situations are advised by the Ministry of Foreign Affairs and Regional Integration to reach out to the department for expedited passport printing.

This initiative is part of the Ministry's endeavor to address the backlog of passport requests and streamline the overall passport application procedure.

In an official statement dated August 17, 2023, the Ministry furnished the subsequent contact information and requested that individuals facing urgent situations reach out to the Ministry's Client Service Unit. They are encouraged to use the provided email address and phone numbers, along with their contact particulars and transaction IDs, to seek assistance.

The contact information is outlined below:

Email: mailto:ipab@mfa.gov.gh

Mobile numbers024-091-3284024-079-3072020-455-2056020-455-2750026-804-9031026-979-4871

The Ministry has additionally communicated that the maximum fee an applicant should pay for a Ghanaian passport is GH¢300, reserved for the premium service.

The minister in charge of the sector recently conducted an unannounced visit to the passport office in Accra. During this visit, she primarily announced the discontinuation of contracts with all contract staff. This decision was undertaken to streamline and enhance the passport application process.

Expressing concern, the minister questioned the rationale behind citizens being required to pay upwards of GH¢2,000 and sometimes even GH¢3,000 to obtain a passport.

The Ministry has now released the official pricing for applicants seeking to obtain the travel document.

In its press release dated August 17, 2023, which also provided an email address and hotline for reporting unsatisfactory service at Passport Application Centers (PACs), the following was stated:

"The Ministry also wishes to remind the general public that passport applications are exclusively processed through the passport application portal at passport.mfa.gov.gh. Payment for the approved processing fees is conducted on the ghana.gov.gh platform, as per the following guidelines:"